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Frameworx Process: Monitor Customer QoS Report Status

Category: (4) eTOM Process Type

Process Identifier: 1.3.8.3.1

Original Process Identifier: 1.1.1.7.3.1

Maturity Level: 4

Description

Monitor the status of customer QoS performance degradation reports. These processes are responsible for continuously monitoring the status of customer QoS performance degradation reports. These processes record the customer QoS performance degradation report status changes to support management reports.

Extended Description

Not used for this process element

Explanatory

These processes are responsible for continuously monitoring the status of customer QoS performance degradation reports.

Mandatory

Monitor the status of customer QoS performance degradation reports. These processes record the customer QoS performance degradation report status changes to support management reports.

Optional

Not used for this process element

Interactions

Candidate Explanatory

These processes are responsible for continuously monitoring the status of customer QoS performance degradation reports.

Candidate Mandatory

Monitor the status of customer QoS performance degradation reports. These processes record the customer QoS performance degradation report status changes to support management reports.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Monitor Customer QoS Report Status

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • Business Process Framework 9.0 Addition

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:24