Frameworx Process: Prepare/Follow-up for Performance Reviews

Category: (4) eTOM Process Type

Process Identifier: 1.3.8.1.5

Original Process Identifier: 1.1.1.7.1.5

Maturity Level: 4

Description

Undertake any preparatory and/or follow-up steps with other processes/entities in conjunction with performance reviews

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

Undertake any preparatory and/or follow-up steps with other processes/entities in conjunction with performance reviews

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

Undertake any preparatory and/or follow-up steps with other processes/entities in conjunction with performance reviews

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Prepare/Follow-up for Performance Reviews

Appears on these diagrams:

• 1.3.8.1 Assess Customer QoS/SLA Performance

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 9.0 Addition

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