Frameworx Process: Capture Service Test Results

Category: (4) eTOM Process Type

Process Identifier: 1.4.5.5.3

Original Process Identifier: 1.1.2.2.5.3

Maturity Level: 4

Description

Capture and store the test results for historical and downstream testing comparison purposes. If the tests succeed, the specific services will be marked as in-service which means the specific services are available for use by customers.

Extended Description

Not used for this process element

Explanatory

If the tests succeed, the specific services will be marked as in-service which means the specific services are available for use by customers.

Mandatory

Capture and store the test results for historical and downstream testing comparison purposes.

Optional

Not used for this process element

Interactions

Candidate Explanatory

If the tests succeed, the specific services will be marked as in-service which means the specific services are available for use by customers.

Candidate Mandatory

Capture and store the test results for historical and downstream testing comparison purposes.

Candidate Optional

If the tests succeed, the specific services will be marked as in-service which means the specific services are available for use by customers.

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Capture Service Test Results

Appears on these diagrams:

• 1.4.5.5 Test Service End-to-End

Frameworx Applications (Automated eTOM to TAM)

• Service Data Collection

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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