Frameworx Process: Report Constraints to Other Processes

Category: (4) eTOM Process Type

Process Identifier: 1.4.7.4.2

Original Process Identifier: 1.1.2.4.4.2

Maturity Level: 4

Description

This process reports any identified constraints that can affect service quality standards to other processes. These constraints may include specific resource failures, capacity shortages due to unexpected demand peaks, etc.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process reports any identified constraints that can affect service quality standards to other processes. These constraints may include specific resource failures, capacity shortages due to unexpected demand peaks, etc.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process reports any identified constraints that can affect service quality standards to other processes. These constraints may include specific resource failures, capacity shortages due to unexpected demand peaks, etc.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Report Constraints to Other Processes

Appears on these diagrams:

• 1.4.7.4 Report Service Quality Performance

Frameworx Applications (Automated eTOM to TAM)

• Service Performance Reporting

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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