Category: (4) eTOM Process Type
Process Identifier: 1.4.7.6.2
Original Process Identifier: 1.1.2.4.6.2
Maturity Level: 4
This process generates the respective resource trouble report creation request(s) to Create Resource Trouble Report based on specific service performance degradation reports where analysis the root cause is related to resources. It modifies information in an existing service performance degradation report based on assignments, and modifies the service performance degradation report status.
Not used for this process element
Not used for this process element
This process generates the respective resource trouble report creation request(s) to Create Resource Trouble Report based on specific service performance degradation reports where analysis the root cause is related to resources. It modifies information in an existing service performance degradation report based on assignments, and modifies the service performance degradation report status.
Not used for this process element
Not used for this process element
This process generates the respective resource trouble report creation request(s) to Create Resource Trouble Report based on specific service performance degradation reports where analysis the root cause is related to resources. It modifies information in an existing service performance degradation report based on assignments, and modifies the service performance degradation report status.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model