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Frameworx Process: Convert Report To Service Performance Degradation Report Format

Category: (4) eTOM Process Type

Process Identifier: 1.4.7.5.2

Original Process Identifier: 1.1.2.4.5.2

Maturity Level: 4

Description

If the service performance degradation report is created as a result of a notification or request from processes other than Monitor Service Performance processes, this process responsible for converting the received information into a form suitable for the Service Performance Management processes, and for requesting additional information if required.

Extended Description

Not used for this process element

Explanatory

Applies where the service performance degradation report is created as a result of a notification or request from processes other than Monitor Service Performance processes,

Mandatory

This process is responsible for converting the received information into a form suitable for the Service Performance Management processes, and for requesting additional information if required.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Applies where the service performance degradation report is created as a result of a notification or request from processes other than Monitor Service Performance processes,

Candidate Mandatory

This process is responsible for converting the received information into a form suitable for the Service Performance Management processes, and for requesting additional information if required.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Convert Report To Service Performance Degradation Report Format

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:20