Category: (4) eTOM Process Type
Process Identifier: 1.4.7.5.2
Original Process Identifier: 1.1.2.4.5.2
Maturity Level: 4
If the service performance degradation report is created as a result of a notification or request from processes other than Monitor Service Performance processes, this process responsible for converting the received information into a form suitable for the Service Performance Management processes, and for requesting additional information if required.
Not used for this process element
Applies where the service performance degradation report is created as a result of a notification or request from processes other than Monitor Service Performance processes,
This process is responsible for converting the received information into a form suitable for the Service Performance Management processes, and for requesting additional information if required.
Not used for this process element
Applies where the service performance degradation report is created as a result of a notification or request from processes other than Monitor Service Performance processes,
This process is responsible for converting the received information into a form suitable for the Service Performance Management processes, and for requesting additional information if required.
Not used for this process element
Not used for this process element
This was created from the Frameworx 16.0 Model