Category: (4) eTOM Process Type
Process Identifier: 1.3.3.5.1
Original Process Identifier: 1.1.1.5.6.1
Maturity Level: 4
Assess the information contained in the customer order relating to the sales request or initiating customer process request to determine the associated customer orders that need to be issued. The issued customer order may require a feasibility assessment, may require new provisioning activities, may require a change to a previously issued customer order, or may require cancellation of a previously initiated customer order. The customer order may also relate to the cancellation of previously purchased specific services.
Not used for this process element
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Assess the information contained in the customer order relating to the sales request or initiating customer process request to determine the associated customer orders that need to be issued.
The issued customer order may require a feasibility assessment, may require new provisioning activities, may require a change to a previously issued customer order, or may require cancellation of a previously initiated customer order. The customer order may also relate to the cancellation of previously purchased specific services.
Enterprise Sales
This was created from the Frameworx 16.0 Model