Frameworx Process: Monitor Service Order Status

Category: (4) eTOM Process Type

Process Identifier: 1.4.5.7.1

Original Process Identifier: 1.1.2.2.8.1

Maturity Level: 4

Description

responsible for continuously monitoring the status of service orders; record, analyze and assess the service order status changes

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

responsible for continuously monitoring the status of service orders; record, analyze and assess the service order status changes

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process is responsible for continuously monitoring the status of service orders; record, analyze and assess the service order status changes

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Monitor Service Order Status

Appears on these diagrams:

• 1.4.5.7 Report Service Provisioning

Frameworx Applications (Automated eTOM to TAM)

• Service Order Orchestration

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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