Frameworx Process: Estimate Time For Restoring Resource

Category: (4) eTOM Process Type

Process Identifier: 1.5.8.7.3

Original Process Identifier: 1.1.3.3.7.3

Maturity Level: 4

Description

This process estimates the time to restore service which is included in the new Service Trouble report so that other processes can gain access to this information.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Estimate Time For Restoring Resource

Appears on these diagrams:

• 1.5.8.6 Create Resource Trouble Report

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

---