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Frameworx Process: Engage External Service Suppliers

Category: (4) eTOM Process Type

Process Identifier: 1.4.7.6.7

Original Process Identifier: 1.1.2.4.6.7

Maturity Level: 4

Description

If some specific resource components are owned and managed by suppliers/partners, this process is responsible for initiating requests, through S/P Performance Management, for resolution by the supplier/partner of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Extended Description

Not used for this process element

Explanatory

Applies where some specific resource components are owned and managed by suppliers/partners.

Mandatory

This process is responsible for initiating requests, through S/P Performance Management, for resolution by the supplier/partner of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Applies where some specific resource components are owned and managed by suppliers/partners.

Candidate Mandatory

This process is responsible for initiating requests, through S/P Performance Management, for resolution by the supplier/partner of the specific resource components. This process will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Engage External Service Suppliers

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • Business Process Framework 9.0 Addition

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:21