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Frameworx Process: Monitor Resource Trouble

Category: (4) eTOM Process Type

Process Identifier: 1.5.8.5.1

Original Process Identifier: 1.1.3.3.5.1

Maturity Level: 4

Description

This process is responsible for continuously monitoring the status of resource trouble reports and managing notifications to processes and other parties registered to receive notifications of any status changes, for example, Resource Performance Management and Service Quality Management. Notification lists are managed and maintained by the Support Resource Trouble Management processes.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process is responsible for continuously monitoring the status of resource trouble reports and managing notifications to processes and other parties registered to receive notifications of any status changes, for example, Resource Performance Management and Service Quality Management.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process is responsible for continuously monitoring the status of resource trouble reports and managing notifications to processes and other parties registered to receive notifications of any status changes, for example, Resource Performance Management and Service Quality Management.

Candidate Optional

Not used for this process element

Candidate Interactions

Notification lists are managed and maintained by the Support Resource Trouble Management processes.

(4) eTOM Process Type Monitor Resource Trouble

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:24