Frameworx Process: Cancel Resource Trouble

Category: (4) eTOM Process Type

Process Identifier: 1.5.8.4.3

Original Process Identifier: 1.1.3.3.4.3

Maturity Level: 4

Description

This process cancels a resource trouble report when the specific trouble was related to a false alarm event.

Extended Description

Not used for this process element

Explanatory

Not used for this process element

Mandatory

This process cancels a resource trouble report when the specific trouble was related to a false alarm event.

Optional

Not used for this process element

Interactions

Candidate Explanatory

Not used for this process element

Candidate Mandatory

This process cancels a resource trouble report when the specific trouble was related to a false alarm event.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Cancel Resource Trouble

Appears on these diagrams:

• 1.5.8.4 Track & Manage Resource Trouble
• 1.5.8.4 Track & Manage Resource Trouble Flow

Issues

• Business Process Framework 12.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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