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Frameworx Process: Coordinate Resource Trouble

Category: (4) eTOM Process Type

Process Identifier: 1.5.8.4.1

Original Process Identifier: 1.1.3.3.4.1

Maturity Level: 4

Description

This process coordinates all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence. It schedules, assigns and coordinates repair and restoration activities, undertakes necessary tracking of the execution progress, modifies information in an existing resource trouble report based on assignments, and modifies the resource trouble report status;

Extended Description

Not used for this process element

Explanatory

This process coordinates all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Mandatory

This process schedules, assigns and coordinates repair and restoration activities, undertakes necessary tracking of the execution progress, modifies information in an existing resource trouble report based on assignments, and modifies the resource trouble report status;

Optional

Not used for this process element

Interactions

Candidate Explanatory

This process coordinates all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence.

Candidate Mandatory

This process schedules, assigns and coordinates repair and restoration activities, undertakes necessary tracking of the execution progress, modifies information in an existing resource trouble report based on assignments, and modifies the resource trouble report status;

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Coordinate Resource Trouble

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:20