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Frameworx Process: Manage Resource Alarm Event Notifications

Category: (4) eTOM Process Type

Process Identifier: 1.5.8.1.1

Original Process Identifier: 1.1.3.3.1.1

Maturity Level: 4

Description

This process may determine that a resource alarm event notification may represent a service impacting condition. In these circumstances this process is responsible for indicating a potential service problem to the Service Problem Management processes. As a part of this indication this process is responsible for identifying the impacted service instances associated with the resource instances presenting alarm event notifications and passing this information to the Service Problem Management processes.

Extended Description

Not used for this process element

Explanatory

This process may determine that a resource alarm event notification may represent a service impacting condition.

Mandatory

This process is responsible for indicating a potential service problem to the Service Problem Management processes. As a part of this indication this process is responsible for identifying the impacted service instances associated with the resource instances presenting alarm event notifications and passing this information to the Service Problem Management processes.

Optional

Not used for this process element

Interactions

Candidate Explanatory

This process may determine that a resource alarm event notification may represent a service impacting condition.

Candidate Mandatory

This process is responsible for indicating a potential service problem to the Service Problem Management processes. As a part of this indication this process is responsible for identifying the impacted service instances associated with the resource instances presenting alarm event notifications and passing this information to the Service Problem Management processes.

Candidate Optional

Not used for this process element

Candidate Interactions

Not used for this process element

(4) eTOM Process Type Manage Resource Alarm Event Notifications

Appears on these diagrams:

Issues

  • Business Process Framework 12.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:23