Category: (3) eTOM Process Type
Process Identifier: 1.4.7.7
Original Process Identifier: 1.1.2.4.7
Maturity Level: 4
Close a service performance degradation report when the service performance has been resolved
The objective of the Close Service Performance Degradation Report processes is to close a service performance degradation report when the service performance has been resolved. These processes monitor the status of all open service performance degradation reports, and recognize that a service performance degradation report is ready to be closed when the status is changed to cleared.
Reserved for future use.
Reserved for future use.
Reserved for future use.
The objective of the Close Service Performance Degradation Report processes is to close a service performance degradation report when the service performance has been resolved.
These processes monitor the status of all open service performance degradation reports, and recognize that a service performance degradation report is ready to be closed when the status is changed to cleared.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model