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Frameworx Process: Test Service

Category: (4) eTOM Process Type

Process Identifier: 1.4.5.5.1

Original Process Identifier: 1.1.2.2.5.1

Maturity Level: 4

Description

Test specific services to ensure all components are operating within normal parameters, and that the service is working to agreed performance levels before its activation for the customer. This purpose is performed through testing the service end-to-end as far as possible. These processes test specific services against external party defined test plans, or against test plans developed by the service provider.

Extended Description

Not used for this process element

Explanatory

This purpose is performed through testing the service end-to-end as far as possible. These processes test specific services against supplier/partner defined test plans, or against test plans developed by the service provider.

Mandatory

Test specific services to ensure all components are operating within normal parameters, and that the service is working to agreed performance levels before its activation for the customer.

Optional

Not used for this process element

Interactions

Candidate Explanatory

This purpose is performed through testing the service end-to-end as far as possible. These processes test specific services against supplier/partner defined test plans, or against test plans developed by the service provider.

Candidate Mandatory

Test specific services to ensure all components are operating within normal parameters, and that the service is working to agreed performance levels before its activation for the customer.

Candidate Optional

This purpose is performed through testing the service end-to-end as far as possible. These processes test specific services against supplier/partner defined test plans, or against test plans developed by the service provider.

Candidate Interactions

Service Engineers

(4) eTOM Process Type Test Service

Appears on these diagrams:

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:26