Category: (3) eTOM Process Type
Process Identifier: 1.4.3.2
Original Process Identifier: 1.2.2.3.2
Maturity Level: 4
Analyze the performance of existing services to identify inadequacies and required improvements
The Assess Performance of Existing Services processes analyze the performance of existing services to identify inadequacies and required improvements. These processes use information from customers and from operational activities to identify required improvements.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model