Category: (3) eTOM Process Type
Process Identifier: 1.3.12.4
Original Process Identifier: 1.1.1.14.4
Maturity Level: 4
Generate reports on billing event records based on requests from other processes.
The purpose of the Report Billing Event Record processes is to generate reports on billing event records based on requests from other processes. These processes produce reports that may identify abnormalities, which may be caused by fraudulent activity or related to customer complaints. Investigation of problems related to these event records is also part of this process. These processes also support other processes such as customer review of billing events (pre-billing and post-billing).
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model