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Frameworx Process: Resolve Revenue Assurance Trouble

Category: (4) eTOM Process Type

Process Identifier: 1.7.2.6.2.4

Original Process Identifier: 1.3.2.6.2.4

Maturity Level: 4

Description

Undertake actions as directed to resolve detected revenue assurance violations and degradations.

Extended Description

The objective of the Resolve Revenue Assurance Trouble processes is to undertake actions as directed to resolve detected revenue assurance violations and degradations. These processes undertake resolution activities within the bounds of the organizational capability associated with revenue assurance. The resolution activities are likely to lead to process and/or procedural changes which can be managed to fruition by these processes. Where the analysis has indicated that resolution requires changes to specific resource and/or service configurations, these later resolution activities are managed by the specific resolution processes associated these resources and services. They are outside of the scope of this Resolve Revenue Assurance Trouble process.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Resolve Revenue Assurance Trouble

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:26