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Frameworx Process: Gather & Analyze New Service Ideas

Category: (3) eTOM Process Type

Process Identifier: 1.4.3.1

Original Process Identifier: 1.2.2.3.1

Maturity Level: 4

Description

Combine specific product requirements with demographic, customer, technology and marketing information to identify specific new service classes/components or enhancements to existing service classes/components.

Extended Description

The Gather & Analyze New Service Ideas processes combine specific product requirements with demographic, customer, technology and marketing information to identify specific new service classes/components or enhancements to existing service classes/components. These processes undertake the necessary analysis to identify potential service classes, compare current service classes with the identified required service classes, and as a result of the analysis develop new service class ideas. The new service class ideas include an analysis of the customer value proposition.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(3) eTOM Process Type Gather & Analyze New Service Ideas

Appears on these diagrams:

is a more detailed diagram for the

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:16