Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

Views

Frameworx Process: Track & Manage Resource Provisioning

Category: (3) eTOM Process Type

Process Identifier: 1.5.6.4

Original Process Identifier: 1.1.3.2.5

Maturity Level: 4

Description

Ensure resource provisioning activities are assigned, managed and tracked efficiently

Extended Description

The objective of the Track & Manage Resource Provisioning process is to ensure resource provisioning activities are assigned, managed and tracked efficiently. Responsibilities of these processes include, but are not limited to: •Scheduling, assigning and coordinating resource provisioning related activities; •Escalating status of resource orders in accordance with local policy; •Undertaking necessary tracking of the execution process; •Adding additional information to an existing resource order;• •Modifying information in an existing resource order; •Modifying the resource order status;• •Canceling a resource order when the initiating service order is cancelled; •Monitoring the jeopardy status of resource orders, and escalating resource orders as necessary •Indicating completion of a resource order by modifying the resource order status. These processes will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence. The Track & Manage Resource Provisioning processes are responsible for engaging external suppliers in provisioning activities when these have been outsourced or contracted to external parties. The Track & Manage Resource Provisioning processes will also inform the Close Resource Order processes by modifying the resource order status to complete when the resource order has been fulfilled.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

The objective of the Track & Manage Resource Provisioning process is to ensure resource provisioning activities are assigned, managed and tracked efficiently.

Candidate Optional

Responsibilities of these processes include, but are not limited to: ·{T}Scheduling, assigning and coordinating resource provisioning related activities; ·{T}Escalating status of resource orders in accordance with local policy; ·{T}Undertaking necessary tracking of the execution process; ·{T}Adding additional information to an existing resource order;·{T} ·{T}Modifying information in an existing resource order; ·{T}Modifying the resource order status;·{T} ·{T}Canceling a resource order when the initiating service order is cancelled; ·{T}Monitoring the jeopardy status of resource orders, and escalating resource orders as necessary; and ·{T}Indicating completion of a resource order by modifying the resource order status. These processes will co-ordinate all the actions necessary in order to guarantee that all tasks are finished at the appropriate time and in the appropriate sequence. The Track & Manage Resource Provisioning processes are responsible for engaging external suppliers in provisioning activities when these have been outsourced or contracted to external parties. The Track & Manage Resource Provisioning processes will also inform the Close Resource Order processes by modifying the resource order status to complete when the resource order has been fulfilled.

Candidate Interactions

Reserved for future use.

(3) eTOM Process Type Track & Manage Resource Provisioning

Appears on these diagrams:

is a more detailed diagram for the

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:18