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Frameworx Process: Test Service End-to-End

Category: (3) eTOM Process Type

Process Identifier: 1.4.5.5

Original Process Identifier: 1.1.2.2.5

Maturity Level: 4

Description

Test specific services to ensure all components are operating within normal parameters, and that the service is working to agreed performance levels

Extended Description

The responsibility of the Test Service End-to-End processes is to test specific services to ensure all components are operating within normal parameters, and that the service is working to agreed performance levels before its activation for the customer. This purpose is performed through testing the service end-to-end as far as possible. These processes test specific services against external party defined test plans, or against test plans developed by the service provider. Where appropriate test plans are not available these processes are responsible for developing appropriate test plans. These processes are also responsible for capturing and storing the test results for historical and downstream testing comparison purposes. If these tests succeed, the specific services will be marked as in-service which means the specific services are available for use by customers.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

The responsibility of the Test Service End-to-End processes is to test specific services to ensure all components are operating within normal parameters, and that the service is working to agreed performance levels before its activation for the customer. This purpose is performed through testing the service end-to-end as far as possible.

Candidate Optional

These processes test specific services against supplier/partner defined test plans, or against test plans developed by the service provider. Where appropriate test plans are not available these processes are responsible for developing appropriate test plans. These processes are also responsible for capturing and storing the test results for historical and downstream testing comparison purposes. If these tests succeed, the specific services will be marked as in-service which means the specific services are available for use by customers.

Candidate Interactions

Service Engineers

(3) eTOM Process Type Test Service End-to-End

Appears on these diagrams:

is a more detailed diagram for the

Frameworx Applications (Automated eTOM to TAM)

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • eHealth View

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:18