Frameworx Process: Select Maturity Key Metrics

Category: (4) eTOM Process Type

Process Identifier: 1.7.8.2.1.3

Original Process Identifier:

Maturity Level: 3

Description

Selecting the key metrics to measure the maturity of an organization.

Extended Description

Select Maturity Key Metrics Process involves selecting the key capability indicators and metrics to use during and after the Maturity level Assessment.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Select Maturity Key Metrics

Issues

• Business Process Framework 16.0 Addition

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