Category: (4) eTOM Process Type
Process Identifier: 1.7.8.2.1.2
Original Process Identifier:
Maturity Level: 3
Selection of questions that determine where the organization fits in each maturity dimension.
Prepare Maturity Question Process involves selecting the questions that help determine the maturity level of an organization for a particular area. Questions should take into account multiple factors such as the medium of communication (e.g. questionnaire, interview, etc), maturity dimension and preference of the interviewee/organization.
This was created from the Frameworx 16.0 Model