Frameworx Process: Prepare Maturity Matrix

Category: (4) eTOM Process Type

Process Identifier: 1.7.8.2.1.1

Original Process Identifier:

Maturity Level: 3

Description

Selection of dimensions to evaluate the maturity of a particular area.

Extended Description

Prepare Maturity Matrix process involves selecting the dimensions that help determine the maturity level of an organization for a particular area. This includes determining the criteria that divide the different levels for a particular dimensions. Examples of dimensions may be : Strategy, Process, Strategy, etc. If a maturity matrix is already available then existing dimensions should be evaluated and/or additions of new dimensions should be determined.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Prepare Maturity Matrix

Issues

• Business Process Framework 16.0 Addition

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