Frameworx Process: Identify Pain Points per Maturity Dimension

Category: (3) eTOM Process Type

Process Identifier: 1.7.8.2.4

Original Process Identifier:

Maturity Level: 3

Description

Identification pain points and actions to be addressed per maturity dimension

Extended Description

Identify Pain Points per Maturity Dimension Process involves determining the Pain Points per maturity dimension and how it applies to the relevant dimension. Pain points should be discussed and verified by the relevant stakeholders.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(3) eTOM Process Type Identify Pain Points per Maturity Dimension

Appears on these diagrams:

• 1.7.8.2 Maturity Assessment

Issues

• Business Process Framework 16.0 Addition

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