Frameworx Home

Application Framework (TAM)

Business Process Framework (eTOM)

Business Process Framework Flows

Information Framework (SID)

Business Metrics High Level

All Diagrams

Frameworx Processes

Frameworx Applications

Information Framework ABEs

Frameworx Metrics

Views

Frameworx Process: Resolve Party Bill Inquiry

Category: (5) eTOM Process Type

Process Identifier: 1.6.12.3.11.3

Original Process Identifier:

Maturity Level: 3

Description

Resolve a party bill inquiry and record how the inquiry was resolved. Update the party bill inquiry status to resolved.

Extended Description

Resolve Party Bill Inquiry resolves a party bill inquiry. It adjusts a party bill/invoice if an adjustment is warranted and approved and makes the results of the assessment and investigation available to other processes. It records how the inquiry was resolved. It also updates the status of the party bill inquiry to resolved and informs the Close Party Bill Inquiry process that a party bill inquiry/complaint issues have been resolved.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(5) eTOM Process Type Resolve Party Bill Inquiry

Appears on these diagrams:

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • Business Process Framework 16.0 Addition

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:28