Frameworx Process: Receive Party Bill Inquiry

Category: (5) eTOM Process Type

Process Identifier: 1.6.12.3.11.1

Original Process Identifier:

Maturity Level: 3

Description

Receive a party bill inquiry.

Extended Description

Receive Party Bill Inquiry creates a party bill inquiry. A party bill inquiry may be created as a result of a specific party initiated bill inquiry or complaint. It may also request and receive additional information from a party if needed to further process the inquiry.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(5) eTOM Process Type Receive Party Bill Inquiry

Appears on these diagrams:

• 1.6.12.3.11 Party Bill Inquiry Handling

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 16.0 Addition

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