Frameworx Process: Apply Payment investigation

Category: (4) eTOM Process Type

Process Identifier: 1.6.12.3.5

Original Process Identifier:

Maturity Level: 3

Description

Process to handle Payments which contained incorrect details or intermediary (bank transfer) problems

Extended Description

Process to handle Payments which are misapplied or Lost Payments.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Apply Payment investigation

Appears on these diagrams:

• 1.6.12.3 Party Partner Payments

Issues

• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification
• Business Process Framework 16.0 Addition

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