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Frameworx Process: Investigate Unapplied Party Payment

Category: (7) eTOM Process Type

Process Identifier: 1.6.12.3.1.3.3.1

Original Process Identifier:

Maturity Level: 3

Description

Investigate a party payment that could not be applied. This may involve finding that an incorrect bill or charge was referenced.

Extended Description

Investigate Unapplied Party Payment determines why a party payment could not be applied. This may involve finding that an incorrect bill or charge was referenced. For example, a bill number may have transposed numbers that can be easily corrected without contacting the party who made the payment.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(7) eTOM Process Type Investigate Unapplied Party Payment

Issues

  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification
  • Business Process Framework 16.0 Addition

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:30