Category: (7) eTOM Process Type
Process Identifier: 1.6.12.2.8.3.5.1
Original Process Identifier:
Maturity Level: 3
Pre-litigation - describes process that gather/prepare/propose Billing & Settlement & Collection artefacts that goes to involved stakeholders. All actions to cajole Partner/Corporate with the objective of collecting outstanding payments, so that Legal costs can be avoided. This may include external Collection Agencies.
Collection Pre-litigation - describes process that gather/prepare/propose Billing & Settlement & Collection artefacts that goes to involved stakeholders. Usually included are actual invoices, cost base invoices from other parties (i.e. often there are other debtors and creditors). All actions to cajole Partner/Corporate with the objective of collecting outstanding payments, so that Legal costs can be avoided. This may include external Collection Agencies, agreements which settles to partial payments etc.
This was created from the Frameworx 16.0 Model