Category: (6) eTOM Process Type
Process Identifier: 1.6.12.2.8.3.2
Original Process Identifier:
Maturity Level: 3
Initiate party debt recovery activity in accordance with appropriate commercial practice and policies.
Initiate Party Debt Recovery Activity initiates debt recovery activity in accordance with appropriate commercial practice and policies. For example, there may be one set of policies that govern how to dun a party during the lifetime of a contract, which is often referred to as soft dunning, and another set of policies that govern how to dun a party after the contract has expired, which is often referred to as hard dunning.
This was created from the Frameworx 16.0 Model