Category: (5) eTOM Process Type
Process Identifier: 1.6.12.2.8.2
Original Process Identifier:
Maturity Level: 3
A process acts as early warning of Partners that displays behavior that will result in them entering into collections if behavior is not addressed.
A process acts as early warning of Partners that displays behavior that will result in them entering into collections if behavior is not addressed. Based on late payment behavior, the Partner have not yet entered the formal collection process, but the resulting credit score drop from having an account in collections will directly impact future financial plans, as it may cause you to be denied large rebates, extended service offerings, especially if the collection is recent or remains unpaid (or both). Wholesale Promise to Pay - Negotiate and Establishes Future Payment Plan - Tracks Past Due Partner Invoices or Bills and Establishes Future Payment Plan. A promise to pay is set up after evaluation of the customer’s past history. The promise to pay is noted and monitored. A promise to pay letter is then sent to the wholesale partner/customer.
This was created from the Frameworx 16.0 Model