Category: (3) eTOM Process Type
Process Identifier: 1.4.8.2
Original Process Identifier: 1.1.2.5.3
Maturity Level: 4
Generate reports on usage records based on requests from other processes
The purpose of the Report Service Usage Record processes is to generate reports on service usage records based on requests from other processes. These processes produce reports that may identify abnormalities, which may be caused by fraudulent activity or related to customer complaints.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model