Category: (3) eTOM Process Type
Process Identifier: 1.1.13.3
Original Process Identifier:
Maturity Level:
Analyze sales performance against forecasts and strategy
Analyze sales performance against forecasts, strategy, measured by e.g. sales revenue, sales growth, sales quotas, new accounts won, upselling and cross selling, referrals, win/loss ratios, client retention, customer complaints/customer satisfaction. consider describing action that hapens if treshold is not met, refer here to the generic metrics that were added in 15.0
This was created from the Frameworx 16.0 Model