Category: (2) eTOM Process Type
Process Identifier: 1.7.3.2
Original Process Identifier: 1.3.3.2
Maturity Level: 4
Define the enterprise quality management policies and the enterprise model for quality management
Enterprise Quality Management processes define the enterprise quality management policies and the enterprise model for quality management. They support all operations and lifecycle processes in the implementation and control of this model. Note that quality is actually assessed within each area of the enterprise, but follows the guidelines defined by this process, which provides a template for specific applications of quality management in any areas of the Enterprise
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model