Category: (4) eTOM Process Type
Process Identifier: 1.6.3.1.2
Original Process Identifier:
Maturity Level:
Establish and manage the on-going processes to support the commercial, strategic, delivery and operational interactions between an enterprise and party.
Manage Party Relationship establishes and manages the on-going processes to support the commercial, strategic, delivery and operational interactions between the enterprise and a party. It monitors, reviews, and agrees on changes to the commercial, strategic and operational interaction processes to improve their effectiveness. This process oversees and administers any agreed joint management and/or process improvement activities between an enterprise and a party. These joint activities could include operations monitoring and management, project related build and implementation activities, joint strategic management meetings, etc.
This was created from the Frameworx 16.0 Model