Category: (4) eTOM Process Type
Process Identifier: 1.6.5.1.3
Original Process Identifier:
Maturity Level:
Define the types of products, services, resources and/or instances of them associated with the agreement.
Specify Agreement Items defines the types of products, services, resources and/or instances of them associated with the agreement. For example, a service level agreement may include the product offerings covered by the agreement. Individual agreement items may also be related to terms and conditions specific to them.
This was created from the Frameworx 16.0 Model