Category: (4) eTOM Process Type
Process Identifier: 1.2.7.2.4
Original Process Identifier:
Maturity Level:
Develop a template agreement that defines the terms/conditions associated with a product offering.
Product Offering Agreement Management develops a template agreement that defines the terms/conditions associated with a product offering. The terms/conditions are accepted by a party when the offering is acquired. This process uses the general Party Agreement Management process to develop a template agreement. Its focus is on defining product offering terms/conditions, such as financial terms (which includes such things as acceptable methods of payment), shipment terms, and service term (which includes early termination fees). It also associates an offering and price(s) with the terms/conditions and with a template agreement. Note that Party Agreement Management is also used to define template service level agreements and associate them to a product offering and/or a product specification.
This was created from the Frameworx 16.0 Model