Frameworx Process: Assess Party Interface Performance

Category: (4) eTOM Process Type

Process Identifier: 1.6.6.5.3

Original Process Identifier:

Maturity Level: 3

Description

Not used for this process element

Extended Description

• Undertaking the trend analysis on party contacts, e.g. type, frequency, duration, outcome.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Assess Party Interface Performance

Appears on these diagrams:

• 1.6.6.5 Support Party Interface Management

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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