Category: (4) eTOM Process Type
Process Identifier: 1.6.6.3.5
Original Process Identifier:
Maturity Level: 3
• Undertaking and reporting on, trend analysis on Party Performance Management processes, including types of associated performance resolution requests, response duration, delays and other process measures.
Analyzing trend analysis reports and managing Party performance reporting and mgmt. processes performance.
This was created from the Frameworx 16.0 Model