Frameworx Process: Analyzing Party Performance Processes' Performance

Category: (4) eTOM Process Type

Process Identifier: 1.6.6.3.5

Original Process Identifier:

Maturity Level: 3

Description

• Undertaking and reporting on, trend analysis on Party Performance Management processes, including types of associated performance resolution requests, response duration, delays and other process measures.

Extended Description

Analyzing trend analysis reports and managing Party performance reporting and mgmt. processes performance.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Analyzing Party Performance Processes' Performance

Appears on these diagrams:

• 1.6.6.3 Support Party Performance Management

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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