Frameworx Process: Monitor and Report Party Performance Issues and Provide Recommendations

Category: (4) eTOM Process Type

Process Identifier: 1.6.6.3.3

Original Process Identifier:

Maturity Level: 3

Description

• Monitoring and reporting on party progress towards resolving reported infrastructure performance issues; • Initiating reviews and recommendations for party infrastructure performance improvements;

Extended Description

Supervising party performance issues resolution progress and planning for the necessary improvements.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Monitor and Report Party Performance Issues and Provide Recommendations

Appears on these diagrams:

• 1.6.6.3 Support Party Performance Management

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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