Category: (3) eTOM Process Type
Process Identifier: 1.6.11.5
Original Process Identifier:
Maturity Level: 3
Report specific performance issues to a party.
Initiate Party Performance Degradation Report reports specific performance issues to a party. These performance issues are passed to the Party Performance Management processes from either the Service Quality Management and Resource Performance Management Track and Manage processes as well as from Monitor & Control Party Performance. The party performance degradation report contains the originating service and/or resource performance degradation report or performance degradation report identifier to allow for appropriate linking to the processes which originally caused the party performance degradation report to be initiated.
This was created from the Frameworx 16.0 Model