Category: (3) eTOM Process Type
Process Identifier: 1.6.11.3
Original Process Identifier:
Maturity Level: 3
Monitor the status of party performance degradation reports, provide notifications of any changes and provide management reports.
Report Party Performance monitors the status of party performance degradation reports, provide notifications of any changes and provide management reports. Continuously monitor the status of party performance degradation reports and manage notifications to processes and other parties registered to receive notifications of any status changes. Notification lists are managed and maintained by the Support Party Performance Management process. Record, analyze and assess the party performance degradation report status changes to provide management reports and any specialized summaries of the efficiency and effectiveness of the overall Party Performance Management process. These specialized summaries could be specific reports required by specific audiences.
This was created from the Frameworx 16.0 Model