Frameworx Process: Analyze Party Performance Data

Category: (4) eTOM Process Type

Process Identifier: 1.6.11.1.2

Original Process Identifier:

Maturity Level: 3

Description

Not used for this process element

Extended Description

Analyze performance data against the relevant SLA for the party and report performance data and any party SLA violations to other processes. These processes also carry out impact analysis on any party SLA violations.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Analyze Party Performance Data

Appears on these diagrams:

• 1.6.11.1 Monitor & Control Party Performance

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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