Frameworx Process: Track & Report Prospect

Category: (4) eTOM Process Type

Process Identifier: 1.1.11.3.4

Original Process Identifier: 1.1.1.23.3.4

Maturity Level: 4

Description

Track & Report Prospect tracks the lifecycle of a prospect and reports the outcome (win or loss) for a prospect. A prospect represents a “pipeline” of potential sales, each of which is expressed in terms of the probability of successful sales closure and an estimate of the total attainable revenue.

Extended Description

Track the lifecycle of a prospect and report the outcome (win or loss) for a prospect.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(4) eTOM Process Type Track & Report Prospect

Appears on these diagrams:

• 1.1.11.3 Manage Prospect

Issues

• Business Process Framework 15.0 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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