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Frameworx Process: Manage Prospect

Category: (3) eTOM Process Type

Process Identifier: 1.1.11.3

Original Process Identifier: 1.1.1.23.3

Maturity Level: 4

Description

Match an assigned lead with the most appropriate products and ensure that a prospect is handled appropriately

Extended Description

Manage Prospect matches an assigned lead with the most appropriate products and ensure that a prospect is handled appropriately. A prospect represents a “pipeline” of potential sales, each of which is expressed in terms of the probability of successful sales closure and an estimate of the total attainable revenue. The needs of a potential prospect are analyzed. Based on these needs, potential solutions are identified from the enterprise’s product catalog. The lifecycle of a prospect is tracked, and the outcome (win or loss) for a prospect is reported. A prospect is also assigned to the appropriate sales channel.

Explanatory

Mandatory

Optional

Interactions

Candidate Explanatory

Candidate Mandatory

Candidate Optional

Candidate Interactions

(3) eTOM Process Type Manage Prospect

Appears on these diagrams:

is a more detailed diagram for the

Issues

  • Business Process Framework 15.0 Addition
  • Business Process Framework 15.0 Modification
  • Business Process Framework 15.5 Modification

This was created from the Frameworx 16.0 Model


Created from the TM Forum Model Frameworx 16.0.0 on 6/13/2016 at 22:16