Frameworx Process: Close Party Problem

Category: (3) eTOM Process Type

Process Identifier: 1.6.10.5

Original Process Identifier: 1.0.7.7.5

Maturity Level: 3

Description

Close a party problem report when the problem has been resolved

Extended Description

The objective of the Close Party Problem processes is to close a party problem when the problem has been resolved. These processes monitor the status of all open party problems, and recognize that a problem is ready to be closed when the status is changed to cleared.

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(3) eTOM Process Type Close Party Problem

Appears on these diagrams:

• 1.6.10 Party Problem Handling

Issues

• Business Process Framework 14.5 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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