Frameworx Process: Provide Party Problem Management Summaries

Category: (4) eTOM Process Type

Process Identifier: 1.6.10.4.2

Original Process Identifier: 1.0.7.7.4.2

Maturity Level: 3

Description

These processes issue specialized summaries of the efficiency and effectiveness of the overall Party Problem Handling process. These specialized summaries could be specific reports required by specific audiences.

Extended Description

Not used for this process element

Explanatory

Reserved for future use.

Mandatory

Reserved for future use.

Optional

Reserved for future use.

Interactions

Candidate Explanatory

Reserved for future use.

Candidate Mandatory

Reserved for future use.

Candidate Optional

Reserved for future use.

Candidate Interactions

Reserved for future use.

(4) eTOM Process Type Provide Party Problem Management Summaries

Appears on these diagrams:

• 1.6.10.4 Report Party Problem Resolution

Issues

• Business Process Framework 14.5 Addition
• Business Process Framework 15.0 Modification
• Business Process Framework 15.5 Modification

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