Category: (3) eTOM Process Type
Process Identifier: 1.6.10.4
Original Process Identifier: 1.0.7.7.4
Maturity Level: 3
Monitor the status of party problems, provide notifications of any changes, and provide management reports.
The objective of the Report Party Problem Resolution processes is to monitor the status of party problem, provide notifications of any changes, and provide management reports. These processes are responsible for continuously monitoring the status of party problems and managing notifications to processes and other parties registered to receive notifications of any status changes. Notification lists are managed and maintained by the Support Party Problem Handling processes. These processes record, analyze and assess the party problem status changes to provide management reports and any specialized summaries of the efficiency and effectiveness of the overall Party Problem Handling process. These specialized summaries could be specific reports required by specific audiences.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
Reserved for future use.
This was created from the Frameworx 16.0 Model